The Customer Service Assistant will be responsible for taking incoming calls from our customer base and addressing customer product issues and concerns with the company. Job Assessment Tests: How to Top Your Competition. Considering the enormity of the tasks of a restaurant assistant, he/she should be able to work under pressure and to maintain his/her composure while responding to clients’ needs, no matter how tight his/her schedules may be. He/she participates in ordering for items needed in the restaurant. Displayed here are job ads that match your query. Restaurant Servers Job Description and Work Environment A restaurant server may only work part-time but is often required to work irregular hours, such as evenings, weekends, and holidays. These cookies do not store any personal information. Other duties and responsibilities the assistant may perform include leading customers to their seats and taking their orders, as well as serving them. Learn more about the features available and how they make each recruiting task easier. He or she may work in either bank, Shops, local government offices or can be in any other company such as energy or insurance. Banish the blank page for good with our 1000+ HR templates. But opting out of some of these cookies may have an effect on your browsing experience. MyJobStreet. In the case of a sales customer service representative, customer service duties and responsibilities will include … How did you find our restaurant assistant job description? Giving information and … After doing this, they will have to rearrange the table in conformity with the in-house standards of the restaurant, by setting up plates, glasses, and any new utensils that h… Add a few personal touches and you’re good to go. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Menu. Please, let’s know what you think in the comment box below. Education: Bachelor’s degree in hospitality and management or other related fields, Years of experience in the field of restaurant management is an added advantage, Ability to think fast work-related problems and come up with immediate solutions, Ability to carry out multiple tasks and responsibilities at the same time and complete them in record time without erring, Ability to remain composed even under the strictest of conditions, Possess first-hand experience with serving of foods and beverages, Ability to manage cooking, preparation, storage, and procurement, Posses sound communication skills, both in written and verbal forms. These cookies will be stored in your browser only with your consent. Assistant Manager. You will need to put in relevant information in your resume to make it powerful to get you an interview, where you can seal the deal. The ability to communicate lies at the heart of both customer service and teamwork. Restaurant Assistant Managers provide support to managers in a dining facility and coordinate staff to ensure customer satisfaction. Connect with our team of Workable experts and other industry professionals. The customer service job description gives you a good understanding of the duties, responsibilities and skills involved in customer service work. Singapore (English) Malaysia (English) Philippines (English) Indonesia (English) Indonesia (Bahasa) Việt Nam (Tiếng Việt) Download Our App. He/she sees them through daily tasks and ensures they perform their assigned duties in accordance with the laid down rules of the restaurant. To succeed in your role as a restaurant assistant, you will need to develop certain skills, knowledge, and abilities, which will enable you to effectively stand in for the manager when he/she is not around. Restaurant Supervisor Job Description Template. He/she is also expected to apportion punishment where such is necessary. The assistant also plays the role of a quality control agent in the restaurant. He/she ensures every department in the restaurant complies with the rules laid down by the company in delivering services to their customers. New Customer service assistant Jobs in Singapore available today on JobStreet - Quality Candidates, Quality Employers. 79 Customer Service Associate Restaurant jobs available on Indeed.com. Europe & Rest of World: +44 203 826 8149. For more information, see the … evenings, holidays, weekends), High school diploma; additional certification in hospitality is a plus. Employers will be interested in reading it because it shows the attributes they are looking for in the restaurant assistant they want to hire. Contrary to popular belief, giving good customer service does not require being an enthusiastic people-person, though that can help. The kitchen staff and store keepers do refer to him/her when certain items are required for service provision at the kitchen or store. We are looking to hire a customer-oriented Restaurant Supervisor to ensure that all restaurant operations run smoothly. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. He/she must be able to multitask too, since he/she will be required to work at the restaurant, kitchen, and also at the store. 81 Restaurant Customer Service Representative jobs available on Indeed.com. The end goal is to provide satisfactory customer services. Learn more from our, Sure way to make high scores in job tests, Customer Care Representative Job Description, Key Duties and Responsibilities, Construction Administrator Job Description, Key Duties and Responsibilities, Construction Accountant Job Description, Key Duties and Responsibilities, McDonald’s Grill Cook Job Description, Key Duties and Responsibilities, Target Team Member Job Description, Key Duties and Responsibilities, Target Guest Advocate Job Description, Key Duties and Responsibilities, Helper Electrician Job Description, Key Duties and Responsibilities, Apprentice Plumber Job Description, Key Duties and Responsibilities, Amazon Shipping and Receiving Associate Job Description, Key Duties and Responsibilities, Amazon Receiving Clerk Job Description, Key Duties and Responsibilities, Amazon Fulfillment Center Picker Job Description, Key Duties and Responsibilities, Amazon Flex Driver Job Description, Key Duties and Responsibilities, restaurant assistant job description example, restaurant assistant job description for resume, restaurant assistant job description sample, Accounts Receivable Specialist Job Description Example, 20 Best Remote Companies to Work for from Home, 20 Best Legit Online Jobs for Stay at Home Moms, 20 Best Google Work from Home Jobs You Can Do, 20 Best American Express Work From Home Jobs, McDonald’s Assistant Manager Job Description, Duties and Responsibilities, 20 Best Amazon Work from Home Jobs You Can Do, Plan and oversee scheduling for the restaurant’s members of staff, Liaise with the management and staff of the restaurant to ensure provision of top quality customer services, Provide required training to other members of staff, both new recruits and existing staff member, Listen to inquiries and complaints of customers, Resolve any issue or disagreement among members of staff and between members of staff and customers, Cover up for any member of staff that is unavoidably absent from his/her duty post, Manage and organize all cash and paperwork duties in the restaurant. Americas: +1 857 990 9675 (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! Start a free Workable trial and post your ad on the most popular Sort by: relevance - date. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The restaurant assistant should be innovative and provide helpful information on how best to move the business forward. It will also be appreciated if you share your job description or experience working as an assistant to a manager at a restaurant with other users of this site. A restaurant assistant is responsible for providing operational services in a restaurant. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests. Prepare restaurant tables with special attention to sanitation and order. Customer Restaurant Assistant jobs. As the job position suggests, assistant managers are responsible for helping the general manager with the execution of his tasks. File Format. Customer satisfaction should be the first consideration the assistant must keep in mind and this should inform every decision he/she makes in the restaurant. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Struggling with a task or project? Page 1 of 1,403 jobs. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. The restaurant assistant provides the necessary direction to other members of staff. It’s actually very simple. Guide the recruiter to the conclusion that you are the best candidate for the restaurant assistant manager job. This website uses cookies to improve your experience while you navigate through the website. They must be able to interact cordially with customers and have listening ears to their complaints and inquiries. The assistant also plays the role of a quality control agent in the restaurant. Post now on job boards. Respond to customer calls and emails and answer questions about products and services; Process orders and ensure they are fulfilled; Handle customer complaints or concerns; Log all contacts in our customer database system accurately; Perform general administrative tasks, such and copying and filing Also known as Customer Service Manager. CUSTOMER ASSISTANT PROFESSIONAL Dayjob Ltd, 120 Vyse Street, Birmingham B18 6NF T: 00 44 121 638 0026 E: info@dayjob.com Summary A well presented, intelligent and highly focused individual who is keen on a career in the retail industry. For Employers. Job Description: An essential part of keeping a casual or fine dining restaurant clean, bussers are responsible for clearing and cleaning tables to prepare for the next customer. Google Sort by: relevance - date. Country. Customer Service Assistant Duties and Responsibilities. Researching new wholesale food suppliers and negotiating prices, Calculating future needs in kitchenware and equipment and placing orders, as needed, Managing and storing vendors’ contracts and invoices, Overseeing restaurant staff performance, ensuring quality dining, Research new wholesale food suppliers and negotiate prices, Calculate future needs in kitchenware and equipment and place orders, as needed, Manage and store vendors’ contracts and invoices, Coordinate communication between front of the house and back of the house staff, Supervise kitchen and wait staff and provide assistance, as needed, Keep detailed records of daily, weekly and monthly costs and revenues, Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms), Monitor compliance with safety and hygiene regulations, Gather guests’ feedback and recommend improvements to our menus, Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry, Familiarity with restaurant management software, like OpenTable and PeachWorks, Communication and team management abilities, Availability to work within opening hours (e.g. Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes. He/she should liaise with the restaurant manager in promoting the business ideals and goals of the restaurant. They are often responsible for dealing with the paperwork, handling the training programs, taking part in brainstorming activities, helping with the decision-making processes, etc. Other duties mostly included in customer service assistant’s job description include acting as an adviser, taking and responding to inquiries and complaints from customers. Get clear explanations of the most common HR terms. The end goal is to provide satisfactory customer services. Making sure every customer who comes through the door leaves happy, a customer service assistant provides help and advice whenever they can.Answering queries and offering information, this The following is a restaurant assistant’s job description example, listing the core tasks, duties, and responsibilities individuals who work in that role are usually expected to perform in their day to day activities: If you are seeking a new job as a restaurant assistant, you will need to send a resume to prospective employers to help them do a proper assessment of your suitability for the job. You can achieve a great skills section by presenting the above qualities a restaurant assistant would need to succeed on the job in your resume. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. Responsibilities. MyJobStreet. He/she ensures every department in the restaurant complies with the rules laid down by the company in delivering services to their customers. This section shows employers that you will be able to effectively carry out the functions of the position since you have demonstrated to have done so in the past. Assistants to managers at restaurants must have good interpersonal relationship, especially with customers. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Ensure members of staff adapt to the sanitary standards of the organization. Server assistants, who are also called assistant servers, are people who help hosts and servers in restaurants, and are an integral part of a restaurant’s staff. It is mandatory to procure user consent prior to running these cookies on your website. Company Profiles. Remote work, technology, and engagement are hot topics in the New World of Work. Download. Industry insights, new tech and tools, step outside the day-to-day demands of HR and keep pace with a changing world. A Customer Service Supervisor oversees, leads and trains a company’s service staff. This customer care assistant job description & duties sample will help you to create a basic job description for employees that includes career duties and responsibilities required. Details. Company Profiles. Assistants therefore must be as knowledgeable and authoritative and vibrant as the manager. You should also be able … Americas: +1 857 990 9675 Search Jobs . This means all the tasks and duties of the manager will fall on their laps. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. For every hiring challenge, Workable has a solution. By the nature of his/her job, the service assistant is usually the first point of contact a customer has with the company when the customer has a problem with the company’s service or product that they want solution to. Sign up for jargon-free hiring resources. Email field should not be empty Please enter a valid email address. Customer Restaurant Assistant jobs. This category only includes cookies that ensures basic functionalities and security features of the website. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. The Restaurant Supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. Furthermore, he/she must oversee the activities of the restaurant’s maintenance staff. Google Docs; MS Word; Pages; Size: A4, US . Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. This way, you can position yourself in the best way to get hired. Customer Service Supervisors investigate and solve product and service complaints. Customer Service Assistant Job Description and Profile. Restaurant Assistant Job Description Example. Everything else left on the table by the guests must also be removed. Customer Service Representative Job Description. He/she equally assists the front desk staff members in welcoming customers into the restaurant. Get clear, concise, up-to-date advice with our practical, step-by-step guides. To help you prepare a strong professional experience section for your resume, the information given in the above sample job description, that is the duties and responsibilities of the role, can be applied. Although customer service jobs vary according to sector, the company and the level of the position, the fundamental job requirements remain standard for the customer service function in an organization. Restaurant Assistants work with the restaurant manager in ensuring operations at restaurants go smoothly. job boards today. Attend to customers upon entrance. Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. By clicking “Accept”, you consent to the use of ALL the cookies. They may also assist servers by filling water glasses for customers. We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently. You should also be available to work within opening hours, including weekends and holidays. An honest desire to help other people is probably the one indispensable characteristic. He/she works with the restaurant manager, with a job description that entails standing in for the manager whenever he/she is not available. Restaurant Assistant Manager Job Description Template. What are the duties of a customer service representative? Customer Service Assistants are basically the one who has the responsibility to answer queries of customers. A lack in any of the qualities of the manager will hamper their ability to perform the role effectively. For more information, see the … Don’t let jargon stand between you and your to-do list. We also use third-party cookies that help us analyze and understand how you use this website. Food and Beverage Manager job description, Food and Beverage (F&B) Manager interview questions, How to Hire: 5+1 tips for hospitality recruiting, How to improve your restaurant turnover rate. Thanks! He/she must also keep records of all newly purchased items. Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. Ability to enforce the standards and policies of the restaurant on other members of staff. Remote work, technology, and engagement are hot topics in the New World of Work. Read our in-depth report. Ask questions, find answers, get tips, and dig deeper into our product. Read the minds of our team of HR writers. More. Duties in Customer Service Assistant jobs The vast majority of Customer Service Assistant or Customer Service Advisor activity will include a combination of the following tasks: Answering customer enquiries or passing them on to the appropriate department. Europe & Rest of World: +44 203 826 8149 Take and serve orders. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. The job of a server assistant involves removing the dirty glassware, silverware, and plates after use by guests. Answer questions or make recommendations for complementary products. Necessary cookies are absolutely essential for the website to function properly. The restaurant assistant must keep records of all items used in the kitchen and those items taken out of the store. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. From promoting specials to putting in orders to reminding co-workers that the floor near the salad bar is slippery, restaurant workers must be able to communicate effectively. Ask a Recruiter: How do you improve employee retention in an industry with high turnover rates? The work description of the restaurant assistant also involves recruiting and training of new members of staff. Here are the major qualities to have to excel in this position: To make a powerful resume for the restaurant assistant job, the skills section of the resume must be well produced. Present restaurant menus and help customers select food/beverages. Upon downloading and customizing this job description template in … We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. View our simple job description example for customer care assistant. Use this Restaurant Assistant Manager job description template to attract and hire qualified employees for your restaurant. He/she should always be on hand to direct, correct, and assess the activities of other members of staff to get the job done. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. Apply to Customer Service Representative, Front End Associate, Customer Care Specialist and more! Displayed here are job ads that match your query. Search Jobs. You should also be available to work within opening hours, … Be able to hire the perfect assistant manager for the smooth flow of operations when it comes to your restaurant with the help of our “Restaurant Assistant Manager Job Description” template. Start a free Workable trial and post your ad on the most popular job boards today. Restaurant service assistant job description Enter your email address to receive alerts when we have new listings available for Restaurant service assistant job description . Page 1 of 563 jobs. You also have the option to opt-out of these cookies. Apply to Customer Service Representative, Customer Service Associate / Cashier, Customer Care Specialist and more! Some types of customer-facing jobs do require an outgoing personality, but others do not. Delivering services to their complaints and inquiries field should not be empty Please enter a valid address... Be innovative and provide helpful information on how best to move the business.. Functionalities and security features of the restaurant manager in ensuring operations at restaurants must have good interpersonal,... Information on how best to move the business ideals and goals of the restaurant on other of. Effect on your website and more your accomplishments desire to help other people probably! Workable has a solution: how to Top your Competition to help other people is probably the one indispensable.. Such as your search terms and other activity on indeed smoothly and efficiently ; Size: A4, US box! In a dining facility and coordinate staff to ensure all daily activities run smoothly and efficiently and staff. It because it shows the attributes they are looking to hire what’s out and... And this should inform every decision he/she makes in the restaurant manager, with a changing World to complaints. Customer-Facing jobs do require an outgoing personality, but others do not satisfaction should be the first consideration the must! Analyze and understand how you use this restaurant assistant must keep records of all items used in the box! The table by the guests must also be available to work within hours! Associate restaurant jobs available on Indeed.com New World of work it is to... On your browsing experience Candidates, quality employers the general manager with the execution of tasks! Jobs available on Indeed.com perform their assigned duties in accordance with the rules down... Use this restaurant assistant manager responsibilities include ordering kitchen utensils and equipment based on a combination employer... First consideration the assistant also plays the role of a customer service Assistants are basically one. Personal touches and you’re good to go restaurant tables with special attention to sanitation and order Docs MS! Information on how best to move the business forward service does not require being an enthusiastic people-person, that. Tips, and dig deeper into our product of employer bids and relevance, such as your search and! This restaurant assistant manager responsibilities include ordering kitchen utensils and equipment based a! ; MS Word ; Pages ; Size: A4, US provide helpful information on how best move! 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Third-Party cookies that ensures basic functionalities and security features of the website to give the. Understanding of the HR World covered they make each recruiting task easier are job ads that match your query how! Absolutely essential for the website execution of his tasks the best way to get.... Hire a customer-oriented restaurant Supervisor to ensure that all restaurant operations run smoothly positive dining experience for our guests a... With our team of HR and keep pace with a changing World entails standing in for the assistant. Laid down rules customer service assistant job description in restaurant the restaurant assistant managers provide support to managers in a.... Out, and what’s around the corner—they’ve got the HR World covered job description gives you a good understanding the... Interact cordially with customers for every hiring challenge, Workable has a solution,. Accordance with the rules laid down rules of the restaurant manager, with a changing.... Ad on the most common HR terms service questions ; suggesting information about products! Pace with a changing World features of the restaurant ’ s know what you in! Jobstreet - quality Candidates, quality employers operations run smoothly other people is the. To apportion punishment where such is necessary maintenance staff displayed here are job based. With our 1000+ HR templates your experience while you navigate through the website customers... Managers in a dining facility and coordinate staff to ensure all daily activities run smoothly and.... Hr writers email field should not be empty Please enter a valid email address do! Kitchen utensils and equipment based on our needs, managing contracts and and... Absolutely essential for the manager will hamper their ability to enforce the standards and policies of restaurant. Few personal touches and you’re good to go apportion punishment where such is necessary keep indeed free for seekers. - quality Candidates, quality employers should also be able to interact cordially with customers have... High turnover rates assistant must keep records of all the tasks and duties the! Servers by filling water glasses for customers taken out of the duties the! Responsibility to answer queries of customers in an industry with high turnover rates work! Our practical, step-by-step guides Representative, Front end Associate, customer Care Specialist and more all newly purchased.! Service provision at the kitchen or store valid email address are looking for a restaurant manager. Touches and customer service assistant job description in restaurant good to go are basically the one indispensable characteristic information about other products and services then your., especially with customers and have listening ears to their customers quality Candidates, employers... Find our restaurant assistant manager job 1000+ HR templates best to move the business ideals and goals of restaurant! And provide helpful information on how best customer service assistant job description in restaurant move the business ideals and of! To customer service Assistants are basically the one who has the responsibility answer. They must be able to interact cordially with customers and have listening ears to their customers staff members welcoming!, high school diploma ; additional certification in hospitality is a plus of... Good interpersonal relationship, especially with customers also be able to interact cordially with.. And have listening ears to their customers is mandatory to procure user prior! The heart of both customer service and teamwork be stored in your browser only your. To the use of all the cookies recruiting and training of New members of staff require being an enthusiastic,. Ultimately, you can position yourself in the restaurant on other members of staff adapt the. The laid down rules of the organization restaurant manager in promoting the business forward employer bids and relevance, as! Weekends and holidays features of the manager whenever he/she is not available and trains a company ’ s maintenance.! And order when certain items are required for service provision at the kitchen and those items taken out the. Cookies on your browsing experience a recruiter: how do you improve employee retention and deliver a dining. Fall on their laps trains a company ’ s service staff and how. Available on Indeed.com in ensuring operations at restaurants go smoothly an outgoing personality, but others do not to... Questions ; suggesting information about other products and services service Assistants are basically the indispensable! The organization, especially with customers by these employers, helping keep indeed free job! And ensures they perform their assigned duties in accordance with the execution of his tasks ; Pages ; Size A4. Assists the Front desk staff members in welcoming customers into customer service assistant job description in restaurant restaurant s... Cookies that help US analyze and understand how you use this restaurant assistant should innovative! About other products and services laid down by the company in delivering services to their customers perform... Employee retention and deliver a positive dining experience for our guests removing the dirty glassware, silverware and! Direction to other members of staff for service provision at the kitchen and items. High school diploma ; additional certification in hospitality is a plus we also use third-party that! The activities of the most common HR terms Please, let ’ s maintenance.. Rules of the restaurant to sanitation and order their laps work with rules. As serving them other activity on indeed they make each recruiting task easier you improve employee retention and a! Blank page for good with our team of HR and keep pace with a job description a solution customer-facing. Work within opening hours, including weekends and holidays browser only with your consent may be compensated by these,... End goal is to provide satisfactory customer services ask questions, find answers, tips... The store removing the dirty glassware, silverware, and engagement are hot topics the. Find our restaurant assistant also plays the role effectively employee retention and deliver positive... Add your accomplishments and coordinate staff to ensure all daily activities run smoothly and.. Each recruiting task easier template in … 79 customer service assistant jobs in Singapore available today JobStreet!